How to Configure WordPress Email Settings for Reliable Delivery

Palla Sridhar Palla Sridhar Published: Updated:

Did you know that 22% of WordPress emails never reach the inbox?

That’s right! Whether it’s a simple contact form submission or a password reset email, WordPress’s default email system often fails to deliver, leaving users frustrated.

I’ve been there myself—wondering why I’m not getting any notifications, only to discover my emails were floating somewhere in the Spam folder or, worse, not sent at all. It’s crazy, right?

Configuring your WordPress email settings properly is one of those things I wish I had learned about sooner.

It’s like the secret sauce to running a smooth website, especially if you’re sending emails regularly. Setting up SMTP settings (Simple Mail Transfer Protocol) is a game-changer.

It ensures your emails are actually delivered and not lost in cyberspace. Trust me, once I made the switch, it felt like I leveled up my entire WordPress site.

Let’s dive into how you can configure your WordPress email settings for reliable email delivery. I’ll share my tips, tricks, and a few bumps I hit along the way.

Assuming you have already installed WordPress on your hosting account, the next thing you need to do is set up your email account.

This is necessary in order to receive notifications from WordPress, as well as to allow other people to contact you through your WordPress website.

Why WordPress Email Settings Matter

I learned the hard way that WordPress doesn’t handle emails all that well by default. The system uses PHP’s mail function to send emails, and while that sounds fancy, it’s actually pretty unreliable.

I remember testing my WordPress contact form and waiting hours for an email that never came. It’s like waiting for a package that got lost in the mail—frustrating!

Here’s why this happens. WordPress uses PHP mail, which isn’t authenticated. It’s like sending an email without a return address. Email servers are suspicious of this and often mark these emails as spam or block them altogether.

That’s why configuring WordPress SMTP settings is critical. SMTP actually adds authentication, making sure your emails look legit to the receiving server.

One more thing: If you’re on shared hosting, you’re even more likely to experience email problems. I was on Bluehost once, and my emails just wouldn’t send.

Turns out, their servers were overloaded, and my emails were getting flagged as spam. Oof. Moving to SMTP fixed everything.


Understanding Default WordPress Email Settings

So, let’s talk about how WordPress sends emails by default. Like I mentioned above, WordPress uses the PHP mail function. It’s quick and built-in, but it’s just not reliable for most websites, especially if you’re running a small business or anything where emails are key.

I remember setting up my first WordPress site and thinking everything was golden. Little did I know, my emails were being flagged as spam because they weren’t authenticated. It’s like sending handwritten notes to people, but you forgot to sign your name—nobody knows where it’s coming from!

The big problem with this default setup is that it doesn’t support proper authentication protocols like SPF (Sender Policy Framework) or DKIM (DomainKeys Identified Mail).

These are fancy terms, but all you need to know is they help servers verify that the email is coming from who it says it’s coming from.

Without these, your emails are likely to be flagged or blocked. I didn’t realize how important this was until I started missing leads from my contact form.


Using SMTP to Improve Email Deliverability

Let me tell you about the day I switched to SMTP. Total game-changer! With SMTP settings, you’re telling your WordPress site to send emails through a reliable mail server rather than relying on PHP.

SMTP stands for Simple Mail Transfer Protocol, and it’s the go-to for sending emails. SMTP uses authentication and encryption, which basically means it proves to the email server that your messages are legit. When I first set it up, I used WP Mail SMTP plugin, which I highly recommend. It was super easy to install, and I had my emails running through Gmail’s SMTP service in no time.

Here’s a quick tip: Make sure to choose a reliable SMTP service provider. I use Google’s Gmail SMTP because, well, it’s free and secure, but you could also use services like SendGrid or Mailgun. Once I had my SMTP settings configured, I sent a test email, and voila! It landed in my inbox right away—no more spam folder drama.

One thing though, be careful with your SMTP settings. I accidentally entered the wrong port number once and spent hours troubleshooting. Turns out, I just needed to use port 587 with TLS encryption. Yeah, that was a facepalm moment.


Recommended Plugins for Managing WordPress Emails

Alright, so you know you need to set up SMTP, but how do you actually configure it? That’s where plugins come in. Trust me, plugins make this process so much easier. I’ve tried a few, but here are my favorites:

  • WP Mail SMTP Plugin: This one is a classic for a reason. It’s super user-friendly, and it lets you connect your WordPress site to any SMTP service. Plus, it has an email log feature so you can track every email your site sends. I love that because it helps me troubleshoot when things go wrong.
  • Post SMTP Mailer/Email Log: This plugin offers a bit more control and has a nice feature where it automatically tests your email settings after setup. I used this when I was having trouble with one of my email forms, and it pinpointed the error right away.
  • Easy WP SMTP: If you’re looking for something lightweight and straightforward, this is a great option. I used it on a client’s site once, and it worked like a charm.

When choosing a plugin, make sure it supports email logging. This has saved my butt more times than I can count. If your emails aren’t being delivered, you can check the log to see what’s going on. It’s much easier than blindly guessing where the problem is.


Common Issues and Troubleshooting WordPress Emails

Okay, let’s talk about some common issues you might run into when setting up your WordPress email settings. I’ve been through this, so hopefully, I can save you some of the headaches I went through.

One problem I ran into was emails not sending at all. After banging my head against the wall for a bit, I realized it was because my hosting provider had email sending limits.

If you’re using shared hosting, make sure to check if they have any restrictions. Some hosts only let you send a certain number of emails per hour. In that case, you may want to use a dedicated SMTP service like SendGrid.

Another issue? Emails going straight to the spam folder. Ugh, this was the worst. I spent hours trying to figure out why my emails weren’t reaching my clients.

Turns out, all I had to do was configure my SPF and DKIM records. These are DNS settings that help verify your email domain, and they’re critical for email deliverability.

I used my domain registrar’s dashboard to set these up (GoDaddy, if you’re curious), and it made all the difference.

Also, always remember to send a test email after making any changes. I didn’t do this once and spent the whole day thinking my emails were working fine. Spoiler alert: They weren’t.


Advanced Tips for Securing and Optimizing WordPress Email Delivery

Let’s get into some advanced stuff. If you want to ensure your emails are always delivered (even if your site gets busy), you might want to consider using a transactional email service.

These services specialize in handling large volumes of email and offer better reliability. I switched to SendGrid for one of my ecommerce sites, and it was a game-changer. No more worrying about email limits or deliverability issues.

Another thing? Don’t forget to set up proper DNS records for your domain. This includes SPF, DKIM, and DMARC.

These records tell email servers that your emails are legit and not some spammy junk. I figured this out after my emails kept going to spam. Once I added these records, my deliverability shot up by 30%.

Lastly, don’t be afraid to test your email deliverability with tools like MailTester or GlockApps. I do this every couple of months just to make sure everything’s working smoothly.

In General settings, you can add your administrator email. So, you will get notifications from WordPress for security and plugin updates.

But if you want to use the same address to send emails to different users on WordPress, they are different ways.
There are two ways to set up your email account in WordPress.

The first is to use an external service such as Gmail, Yahoo Mail, or Hotmail.

To do this, you will need to create an account with one of these services and then add the details of that account to your WordPress settings.

The second way to set up your email account in WordPress is to use an email client such as Microsoft Outlook, Mozilla Thunderbird, or Apple Mail.

To do this, you will need to install the software on your computer and then add the details of that account to your WordPress settings.

In this tutorial we are going to see WordPress Email Settings for outgoing email, SMTP, Gmail, Office 365, SiteGround and WooCommerce.

wordpress email settings smtp
How to Configure WordPress Email Settings for Reliable Delivery 9
free version wp mail smtp reviews
How to Configure WordPress Email Settings for Reliable Delivery 10

WordPress Not Sending Email

If you are not receiving email from WordPress, the first thing you need to do is check your email account to see if the messages are in your spam folder.

If they are, be sure to mark them as “Not spam” so that future messages from WordPress will go to your inbox.

If you can’t find the messages in your spam folder, the next thing you should do is check your WordPress settings to make sure you have the correct email address entered for the administrator account.

wordpress administrator email settings
How to Configure WordPress Email Settings for Reliable Delivery 11

To do this, log into your WordPress Dashboard and go to Settings > General.

The email address field should contain the address where you want to receive messages from WordPress.

If your emails are not sent by WordPress check this troubleshooting guide. Check the SMTP solutions.

If you have verified that the address is correct and you are still not receiving messages, it is possible that your hosting provider is blocking outgoing mail from your website.

You will need to contact them and ask them to whitelist the IP address of your website.

Where are email settings in WordPress?

You can use a SMTP plugin like Post SMTP or Easy WP SMTP to install the email settings in WordPress. Configure the settings and you should be good to send mails from WordPress. Most of the plugins have sender details, mail settings and SMTP options. You can also enable encryption and choose the right server, port. These settings are available on the left hand side of WordPress panel.

What SMTP server does WordPress use?

The typical SMTP server used by WordPress is the host’s service. It could be mail.exampledomain.com or mail.hostname.com. The common SMTP port is 465, including encryption. Most of the times, the incoming server settings are used for SMTP or outgoing WordPress email settings. Generally, the PHP mail function is used by WordPress to send mails. SMTP server uses the Ports 25, 465, 587, or 2525 for SMTP, but only 587 or 2525 really should be considered for modern use.

Related

WordPress Email Settings SMTP

To configure the WordPress email settings, you need to have an SMTP server.

You can either use your hosting provider’s SMTP server or a third-party SMTP service.

Check our WordPress hosting review, that will such of the best hosting companies.

If you use a third-party SMTP service, you need to enter the SMTP credentials in the WordPress email settings.

In WordPress configure SMTP without plugin, you need to add the following code to the wp-config.php file:

General SMTP code for WordPress Email

define('WPMS_ON', true);
define('WPMS_SMTP_PASS', 'your-smtp-password');
define('WPMS_SMTP_USER', 'your-smtp-username');
define('WPMS_SMTP_HOST', 'your-smtp-host');
define('WPMS_SMTP_PORT', '465');
define('WPMS_SSL', true);

If you use Gmail’s SMTP server, you need to enter the following values:

Gmail SMTP code

define('WPMS_ON', true);
define('WPMS_SMTP_PASS', 'your-gmail-password');
define('WPMS_SMTP_USER', 'your-gmail-address');
define('WPMS_SMTP_HOST', 'smtp.gmail.com'); //add subdomain if needed -- ssl://smtp.gmail.com OR tls://smtp.gmail.com -- 587 Port is default for TLS 465 Port is default for SSL //587 Port is default for TLS 465 Port is default for SSL check with your provider if other port needed ex: 2525 - hotmail require 25 port number instead of 587

After adding these lines of code, save the wp-config.php file and test the WordPress email settings by sending a test email.

In case you have slow wordpress admin panel problem after configuration, you can check our solution guide.

WordPress Email Settings Outlook

If you’re using Outlook as your email service and you’re having trouble sending or receiving email from WordPress, it’s likely due to a few simple settings.

By changing a few settings in your WordPress account, you can optimize it to work better with Outlook.

wordpress email settings outlook
Typical WordPress SMTP plugin for Outlook

To start, log in to your WordPress account and navigate to the “Settings” tab. From there, select the “Email” option. In the “Outgoing Email Settings” section, enter the following information:

- SMTP Host: smtp-mail.outlook.com
- SMTP Port: 587
- Encryption Type: TLS
- Authentication: Yes
- Username: Your full Outlook email address
- Password: Your Outlook password

outlook smtp settings wordpress
Post email settings to send mail via Outlook; Source: kinsta.com

WordPress Email Settings Office 365

If you have a WordPress website and want to use Office 365 for your email, you may have run into some difficulties configuring the two together. Although it’s not difficult to do, there are a few steps involved in getting WordPress and Office 365 to play nice with each other.

In order to set up WordPress to use your Office 365 email, you’ll need to configure the WP Mail SMTP plugin. This plugin allows you to send emails from your WordPress site using any SMTP provider, including Office 365. Once you’ve installed and activated the plugin, head over to the WP Mail SMTP settings page.

On the General Settings tab, you’ll need to enter in your From Email and From Name. This is the email address and name that will be shown when someone receives an email from your WordPress site. Next, you’ll need to select Office 365 from the Mailer dropdown menu.

office 365 smtp settings
Configure SMTP in Office 365 for WordPress Email

Under the OAuth section, check the box next to Enable OAuth Settings. OAuth is a authentication protocol that allows third-party applications (like WP Mail SMTP) to access Office 365 account data without having direct login credentials. After Enable OAuth Settings is checked, click on the Get Your Credentials link.

A new page will open up in your default browser asking you to log in with your Microsoft account associated with Office 365. Once you’ve logged in, grant WP Mail SMTP permission to access your account data by clicking on the Allow button.

microsoft 365 smtp settings
Typical Microsoft Office 365 users using WordPress Email

You should now see a page with your OAuth credentials. Copy and paste these into the appropriate fields on the WP Mail SMTP settings page back in your WordPress dashboard and click on Save Changes.

That’s it! You’ve now successfully configured WordPress to use Office 365 for all outgoing email communication.

WordPress Email Settings Gmail

Assuming you are using the default WordPress email system, you will need to change the settings to use Gmail SMTP.

The first thing you need to do is install and activate the WP Mail SMTP plugin.

Upon activation, you need to visit Settings » WP Mail SMTP page to configure the plugin.

First, you need to provide your From Email and Name. This is the email address and name that will be used when an email is sent from your WordPress site.

Next, you need to select the type of mailer that you want to use. For most cases, select ‘Send all WordPress emails via SMTP’ option.

Now scroll down a little bit and see the section labeled ‘Outgoing Mail Settings’. You need to enter your Gmail address in the ‘From Email’ field and your name in the ‘From Name’ field.

After that, enter smtp.gmail.com in the ‘SMTP Host’ field and 465 in the ‘SMTP Port’ field. Select SSL from the ‘Encryption’ dropdown menu. Lastly, enter your Gmail username in the ‘Authentication Label’ field and password in next field below it.

SiteGround SMTP Settings

To use SiteGround Email Service on your WordPress site, you need to adjust the email settings in your WordPress admin panel. For that, you need to edit the wp-config.php file and add the following lines:

/**
* SiteGround Email Service Settings
*/
define( 'SG_IMAP', 'imap.siteground.com' );
define( 'SG_POP3', 'pop3.siteground.com' );
define( 'SG_SMTP', 'smtp.siteground.com' );

Now you can go to Settings -> Emails and enter these values for Incoming Mail Server and Outgoing Mail Server. The default ports are 993 for IMAP, 110 for POP3, and 587 for SMTP.

WooCommerce SMTP settings

When it comes to improving your WooCommerce email deliverability, one of the best things you can do is set up WordPress SMTP (Simple Mail Transfer Protocol).

This involves using a third-party SMTP provider to send your WooCommerce emails.

While there are a number of different SMTP providers available, we recommend using an established provider like SendGrid, Mailgun, or Amazon SES.

These services will provide you with the necessary credentials to set up your WordPress SMTP settings.

Once you have signed up for an account with one of these providers, you will need to install and activate the WP Mail SMTP plugin. For more information on how to do this, please see our article on how to install a WordPress plugin.

Upon activation, you will need to visit the WP Mail SMTP » Settings page to configure the plugin settings.

wordpress email settings
WP Mail SMTP settings

First, you will need to provide your From Email and From Name. This is the email address and name that will be used when sending WooCommerce emails from your WordPress site.

You will then need to select one of the four available mailer options.

The first two options (SendGrid and Mailgun) require that you have an account with the respective service in order to use them. If you do not have an account, we recommend using the third option (Amazon SES).

The fourth option is for advanced users who wish to use their own custom mailer setup.

If this is something that interests you, we recommend consulting with a developer before proceeding.

Once you have selected a mailer option, you will be prompted to provide additional info depending on which mailer option you selected:

• If you selected SendGrid: Enter your SendGrid API Key.

• If you selected Mailgun: Enter your domain name and API key.

• If You Selected Amazon SES: Enter your Amazon SES API Key and Secret Key.

• If You Selected Other SMTP: Enter the details for your custom SMTP server including the hostname, port number, encryption type, and authentication type.

You can also choose whether or not to enable return path support by checking the box next to “Enable Return Path“.

Checking this box will help improve email deliverability by bouncing back undeliverable messages so that they can be fixed before being resent.

The final step is to click on the “Save Changes” button at the bottom of the page to save your settings.

Conclusion

Setting up your WordPress email settings might seem like a hassle, but trust me, it’s worth it. Once you configure your SMTP settings and use the right plugins, you’ll never have to worry about missing emails again. Plus, it’s a relief knowing your emails aren’t getting flagged as spam.

If you’re like me and rely on your WordPress site to communicate with clients or users, getting your email configuration right is essential. Whether you’re using WP Mail SMTP or another plugin, just follow these steps, and you’ll be golden. And don’t forget to send a test email after every change!

I’d love to hear about your experiences with WordPress email settings. Drop a comment below if you’ve had any struggles or triumphs like I did!


Real User Quotes:

  1. “I can’t believe how much better my email deliverability is after switching to SMTP!” – @techguy123 on Twitter.
  2. “Just installed WP Mail SMTP and it’s working perfectly. No more missing emails for me!” – @webdevqueen on a WordPress forum.
  3. “Why didn’t I switch to SMTP earlier? Game changer for sure.” – @coderMike on LinkedIn.
  4. “I was losing leads left and right until I fixed my email settings in WordPress.” – @hustleHard on Facebook.
  5. “Setting up DKIM and SPF was a pain, but it was so worth it!” – @SEOguru on Twitter.

Technical Statistics:

  1. 22% of WordPress emails are undelivered due to default PHP mail settings (Source: WPForms).
  2. SMTP improves email deliverability by 35% on average (Source: SendGrid Analytics).
  3. Over 60% of WordPress sites fail to configure proper email settings, leading to deliverability issues (Source: WPEngine Study).
  4. 40% of small business websites using WordPress rely on plugins like WP Mail SMTP to send emails (Source: SmallBizTrends).
  5. 80% of email-related support tickets on WordPress hosting platforms are due to misconfigured email settings (Source: Bluehost).
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